About us

End-to-end logisitics from online stores of the USA, the UK, EU, and South Korea to Russia and Kazakhstan.

How do we do it
About us
Your Warehouse
About us
BXB warehouse in your country
About us
Customs
About us
Sorting hub in Moscow
About us
Pick-up Point
About us
Parcel Locker
About us
Home delivery
About us
Recipient
1.
Ваш Склад
2.
Склад BXB в вашей стране
3.
Таможня
4.
Сортировочный центр в Москве
5.
Курьерская служба
Постаматы
Пункт выдачи заказов
 
6.
Получатель

BXB in numbers

 
20 000+
Pick-up Points and Parcel Lockers across Russia
598
Russian cities covered by BXB Pick-up Points and Parcel Lockers network
6 000 000
parcels processed every year
What we offer
 
Import in Russia and Kazakhstan
  • Customs clearance in 36 hours
  • 100% Home delivery coverage
  • Well-known and reliable Last Mile partners
  • Integration via Shippy Pro, Consignor, Magento, API
  • Fair delivery cost to Russia
  • Promotional support
 
Box.Market
  • Enter Russian marketplace Ozon
  • Product listing translation
  • Sales support
  • Free analysis of your SKUs
Learn more
Why choose us
Your success in the Russian market is our goal
Our network covers
100% of Russia

Choose a Last Mile option:

  1. Delivery to one of 20 000+ Pick-up Points or Parcel Lockers
  2. Home delivery
Excellent customer service

We know what it’s like to be waiting for your parcel to come. We've done everything possible to create convenient customer support for your customers to ask any questions whenever they need to.

Customs clearance is our duty

BXB ensures smooth customs clearance. We’ll take care of collecting your customers’ personal data and preparing all the necessary paperwork for customs.

We speak your language

Our team consists of managers dedicated to specific regions. That’s why we can speak to you in your language and understand your region's specific features.

BXB warehouses
Customer journey
1. Your customer purchased goods from your website and chose a suitable Pick-up Point, Parcel Locker, or ordered Home delivery.
2. The customer gets a tracking number. They can monitor the parcel’s status on the bxb.delivery tracking page..
3. We’ll request your customer’s personal data if it’s needed. BXB is an official personal data operator.
4. If necessary, our Customer Support team will consult your customer via online chat, e-mail or by phone.
5. We’ll send a text message when the parcel is at the Pick-up Point or the Parcel Locker. Or call twice if the customer chose Home delivery.
6. The order is ready to be picked up. If you enable the international returns option, the customer will be able to return goods at a Pick-up Point or a Parcel Locker.

 

Pick-up Points and Parcel Lockers Network
Trusted by many
iHerb
Ebay
asos
LookFantastic
MyProtein
StyleKorean
RoseRoseShop
Doterra
boohoo
Start working with BXB
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Vilova 266/16, Strasnice, 100 00 Praha 10, Czech Republic